Payment Policy
1. Payment Overview
At zentoq, we aim to provide a straightforward and secure checkout experience for all clothing and fashion purchases.
Our payment process is designed to help protect customer information while offering a dependable way to complete orders.
2. Accepted Payment Method
We currently accept PayPal as our main payment method.
Depending on your PayPal account settings, you may be able to pay using:
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Your PayPal balance.
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A linked debit card.
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A linked credit card.
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A connected bank account.
Payments are processed through PayPal’s secure systems. zentoq does not store or directly access sensitive financial information on its own servers.
3. Payment Security
We take transaction security seriously and use safeguards intended to protect payment information and reduce fraudulent activity, including:
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SSL-encrypted connections during checkout.
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No storage of sensitive card or banking details on our servers.
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Payment processing through PCI-compliant services.
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Monitoring systems designed to detect and limit suspicious transactions.
4. Payment Processing
Payment confirmation is generally completed within 1–2 business days after an order is placed.
Following checkout, you will receive an order-confirmation email containing the relevant purchase details.
Payment authorisation takes place when you submit your order. Final processing is completed once the order begins preparation for dispatch.
5. Payment Assistance
If you have questions about billing, checkout, or a payment-related issue, please contact us:
Store: zentoq
Email: contact@zentoq.shop
Phone: +44 20 7464 8147
Address: 11A Buckingham Rd, Doncaster DN2 5DD, UK