Shipping policy

1. Shipping Overview

zentoq provides free standard delivery throughout the United Kingdom on all clothing orders.

Every parcel is prepared carefully and includes tracking, allowing you to follow its progress from dispatch through final delivery.

We deliver nationwide within the United Kingdom.

No minimum order value is required for standard delivery.
Orders are sent through dependable carriers, which may include Royal Mail and other reputable delivery services.
The carrier used may vary depending on the destination and shipment requirements.

Orders are generally prepared within 1–2 business days after order confirmation.

Following dispatch, delivery generally takes 3–5 business days.

Most orders arrive within approximately 4–7 business days from the purchase date.

These timeframes are estimates and may be affected by circumstances outside our control, including carrier delays or operational disruption.

We use secure and suitable packaging methods to help protect your order during transit.

Products are packaged according to their type so they can arrive in good condition and be ready for use upon delivery.

Tracking information is typically provided within 24 hours after your order has been dispatched.

You can use the delivery carrier’s tracking system to monitor your parcel and view available updates.

For orders valued at more than £200, a signature may be required upon delivery.

For questions or assistance regarding delivery, please contact us:

Store: zentoq
Email: contact@zentoq.shop
Phone: +44 20 7464 8147
Address: 11A Buckingham Rd, Doncaster DN2 5DD, UK